Terms and Conditions

 

Shipping Policy

We’ll figure out the cheapest and best way to send your parcel through the mail system. If you require a shipping quote, please mention it in the comments box on the checkout page.

 

Within Canada

We strive to keep our shipping and handling costs to a minimum, so we use the most economical method we can to ship your goods through Canada Post. For shipping within Canada, we use Canada Post Expedited.

To the USA

For parcels sent to the USA we ship via the mail system. There is no duty on our signs coming into the U.S. from Canada.

Generally it takes 7 business days from our door to yours. If you need your parcel in a hurry, please let us know and we will get quotes for rush delivery.

Refunds and Exchanges

We will process a return depending on the nature of the return. If we sent an item in error, we will absorb the cost of the shipping for the return and the replacement. If you change your mind about a purchase, shipping both ways will be the responsibility of the customer and added to the adjusted order.

If goods are damaged in the mail, insurance purchased through CanadaPost will be used to refund your loss.

Privacy Policy

Your privacy is important to us. We do not sell mailing lists or give out any personal information about you. We will only add you to our mailing list if you request it. If you have any questions, or wish to be removed from our email list, please contact us

Payment Security

We do not take payment directly through our site. Transactions will be completed online via email through our payment method after you have approved your design

Changes to Policy

We may change the terms of this privacy policy by updating this page. You should periodically visit the site to determine any changes which may affect you. Continued use of the site will indicate acceptance of our policy