Terms and Conditions
We’ll figure out the cheapest and best way to send your parcel through the mail system. If you require a shipping quote, please mention it in the comments box on the checkout page.
We strive to keep our shipping and handling costs to a minimum, so we use the most economical method we can to ship your goods through Canada Post. For shipping within Canada, we use Canada Post Expedited.
To the USA
For parcels sent to the USA we ship via the mail system. There is no duty on our signs coming into the U.S. from Canada.
Generally it takes 7 business days from our door to yours. If you need your parcel in a hurry, please let us know and we will get quotes for rush delivery.
Refunds and Exchanges
We will process a return depending on the nature of the return. If we sent an item in error, we will absorb the cost of the shipping for the return and the replacement. If you change your mind about a purchase, shipping both ways will be the responsibility of the customer and added to the adjusted order.
If goods are damaged in the mail, insurance purchased through CanadaPost will be used to refund your loss.
Your privacy is important to us. We do not sell mailing lists or give out any personal information about you. We will only add you to our mailing list if you request it. If you have any questions, or wish to be removed from our email list, please contact us
We do not accept credit cards or payment on our site. We will phone you to confirm your order and details, at which time we will take your payment and credit card information over the phone.
Changes to Policy